KeepCountGetting started

A home child care provider with a licensed agency

KeepCount guide for home child care providers

Your day at home on your phone: arrivals, naps and sleep checks, head counts, medication, the day signed; then the policies and your documents.

Your first day and your first week · 24 steps, one screen and one line each · a short "watch out" where there is a catch

Screens from KeepCount 0.99.144, captured October 27, 2026 in a demonstration organization: everyone in them is fictional. Sections of O. Reg. 137/15 read on e-Laws October 20, 2026.

Your first day

Today is the day at home, one tap each. The screens are from a demonstration agency: a fictional provider's home with the children placed there.

  1. Sign in

    Open the link in the email from your agency and choose a password. After that, sign in with your email and that password.

    Watch out: "Install KeepCount" under My details shows only when your browser offers it; on an iPhone use Share, then "Add to Home Screen". Your agency answers about your home, the children and your dates; KeepCount support, the system.

    The sign-in screen: Email, Password and the Sign in button.
  2. Today

    Today: your home's name, the date, how many children are here of the most allowed, what is due, and the children, each with what happens next.

    Watch out: Without a connection your taps stay on the phone and are sent when it is back: keep Today open (the last step of the day).

    Today: the home’s name, the date, how many children are here of the most allowed, what is due, and the children.
  3. How many children

    The count card: children here, at most, and under 2, with whether your own children count today. The ⓘ gives the rule.

    Watch out: A sign-in that would go past the limit asks first, and tells the agency at once if you go ahead. If another adult can take a child, or a parent is on the way, do that first.

    The count card: children here, at most, under 2, and whether your own children count today.
  4. The children

    The Children list: each child with their age, an allergy marker, their state (not here yet, here since, asleep, gone home, absent) and the next buttons.

    Watch out: The line under the list says how often to check each child under 24 months, standing beside them (s. 33.1(2)(a)); the interval is your agency's sleep policy's.

    The Children list: each child with their age, an allergy marker, their state (not here yet, here since, asleep, gone home, absent), and the buttons for what happens next.
  5. A child arrives

    When a child arrives, tap Arrived beside their name. The time is recorded, and the home's count changes. A child sent home ill today is asked about first.

    Watch out: A tap made by mistake is marked as a mistake under Today so far, never deleted. A child expected and not here with no word: call, as your safe arrival policy says (s. 50(b)).

    A child arrives: tap Arrived beside their name; the time is recorded.
  6. The head count

    "Head count": look at each child and say their name as you count. If the number differs from who is signed in, say what happened. Record the count.

    The head count: look at each child and say their name as you count; the number signed in now; Record the count.
  7. Also today

    "Also today": the head count, Going outside and Back inside, medication, an incident, something done earlier, and All done today.

    Also today: the tiles for the head count, going outside, medication, an incident, something done earlier, and All done today.
  8. A child goes to sleep

    Tap Asleep beside the child: the row says since when and when the next check is due. A child under 12 months is asked how they were placed first.

    Watch out: A child under 12 months is placed as the safe sleep statement recommends unless the doctor wrote otherwise (s. 33.1(1)); the tap records which.

    A child asleep: "Asleep since … · next check …", with Checked and Awake; a child under 12 months is asked how they were placed first.
  9. The sleep check

    "Checked": stand beside the child, with enough light to see; note their position; then "All OK", or "Something wasn't right".

    Watch out: Stand beside the child, with enough light to see. A sleep monitor never replaces the check (s. 33.1(5)(d)).

    A sleep check: stand beside the child, their position, then All OK or Something wasn’t right.
  10. A child leaves

    "Left": tap who picked the child up from the list, or type the name under Left with; answer the question if they are not on the list; then Sign the child out.

    Watch out: A name not on the list: KeepCount asks whether a parent approved the person; if not, don't release: call the office, whose number is on the screen. A sleeping child is woken first.

    A child leaving: who may pick up as buttons, Left with, and the question when the person is not on the list; Sign the child out.
  11. Something done earlier

    "Record something done earlier": what happened (arrived, left, asleep, a check, awake, a head count), the child, at what time, and why it is recorded now.

    Watch out: The record keeps both times and the reason; it is how a day without a connection is entered from your paper notes.

    Record something done earlier: what happened, the child, at what time, why it is recorded now.
  12. All done today

    At the end of the day, "All done today": what is still to do first, the statement that no incident affected a child or you, and Sign the day.

    Watch out: Report an incident first if something did happen: the checkbox says no incident affected a child or you (s. 37).

    All done today: what is still to do first, the statement that no incident affected a child or you, and Sign the day.
  13. Today so far, and earlier days

    "Today so far" lists each record of the day with its time, and It was a mistake or Correct the time beside each. "Earlier days" shows up to three months back.

    Watch out: Nothing is deleted: a mistake stays on the record with its mark, and a corrected time keeps the original.

    Today so far: each record of the day with its time, and It was a mistake or Correct the time beside each; Earlier days below.
  14. Without a connection

    Without a connection your taps are kept on this phone and sent when it is back. Keep Today open; children's names are never stored on the phone.

    Watch out: Children's names are never stored on the phone: if the page closes, write arrivals, departures, checks and doses on paper with the times, and enter each as "done earlier" once connected.

    Today without a connection: your taps are kept on this phone and sent when the connection is back; keep Today open.

Your first week

Your home page and the agency's list for you: the policies and their quizzes, training, an incident, medication, the evacuation list, your documents, messages, Help and the tour.

  1. Your home page

    Your home page: your home today, your screening documents when one needs you, and Your checklist: confirm each policy, pass each quiz, complete the training.

    Your home page: your home today, your screening documents, and Your checklist: read and confirm each policy, pass each quiz, complete required training.
  2. Policies

    Open Policies and work through the list: each policy shows To read until you confirm it, and Quiz until you pass its quiz.

    Watch out: Your confirmation, with its version and date, is the record that you reviewed each policy; a changed policy comes back to confirm again.

    The Policies list for a provider: each policy with Confirmed, To read or Quiz beside it.
  3. The quiz

    Take the quiz after confirming. The pass mark is your agency's setting (80% unless it chose otherwise), and you can retake it as often as you need.

    A quiz: a question with its answers, and Submit answers at the end.
  4. Training

    Training lists what the agency assigned to you, each with what to do and a due date.

    Watch out: Your first aid is separate: standard first aid with infant and child CPR (s. 58(2)); its expiry is under My details, with a reminder before it lapses.

    Training: each item the agency assigned, with what to do and its due date.
  5. Report an incident

    Anything that affected a child's health, safety or well-being: "Report an incident". A child missing: search, call 9-1-1 if not found, then phone the agency.

    Watch out: Suspected abuse or neglect: report it yourself to a children's aid society now (Child, Youth and Family Services Act, 2017, section 125); telling the agency does not replace it.

    Report an incident: the kind, when, the home, the child, what happened, the action taken, who told the parent; a serious occurrence tells the agency at once.
  6. Medication

    Medication today: the scheduled doses, the medication given on symptoms, sunscreen and other products, from the parent's written authorization. Record the dose.

    Watch out: Only from the parent's written authorization the agency added to the child's file (s. 40(1)); a missed dose opens an incident to record.

    Medication today: the scheduled doses, the medication given on symptoms, sunscreen and other products, with Record the dose.
  7. The evacuation list

    The evacuation list: every child signed in now, their allergy and emergency contact, and a tick for each at the place of shelter. Print it for the drill.

    Watch out: Print it for the drill: the list keeps working without a connection from what it last read. Ask your home visitor where the emergency numbers are posted.

    The evacuation list: every child signed in now, their allergy and emergency contact, a tick for each at the place of shelter; Print.
  8. My details

    My details: your contact details, your screening dates and your documents. Upload a newer document when the agency asks; the office checks it before it counts.

    Watch out: Tell the agency as soon as reasonably possible after any conviction under the Criminal Code (s. 62(4)). Your household's checks are kept by the agency; your own are here.

    My details: the screening dates on file and My documents, with Upload newer; the agency checks each document before it counts.
  9. Messages

    Messages from the agency show on your home screen until you read them. A reply goes to the office only.

    Watch out: No child's health details go in a message.

    Messages from the agency: each shows on your home screen until you read it; replies go to the office.
  10. Help and the tour

    Help has the guides to the regulation, the glossary, who to ask, "Report a problem", and "Restart the tour", which walks your seven screens again.

    Watch out: "Report a problem" goes to KeepCount support only, never to your agency: say what you did and what you saw, without a child's name or health details.

    Help: the guides to the regulation, the glossary, who to ask, Report a problem, and the tour.