Report an incident

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The daily written record and the serious-occurrence trail: the time you became aware, the Ministry report with its reference, and the posting dates. Readiness shows a report that went past 24 hours.

The regulation requires a daily written record summarizing any incident affecting the health, safety or well-being of a child or a staff member (s. 37(1)); for a child's incident a parent is notified unless already told of it under s. 36 (s. 37(2)). A serious occurrence (the death of a child; abuse, neglect or an allegation of either; a life-threatening injury or illness; a child missing or temporarily unsupervised; an unplanned disruption of normal operations that poses a risk to children, s. 1) is reported to an inspector or program adviser within 24 hours of the licensee or supervisor becoming aware of it (s. 38(1)(b)), through the Child Care Licensing System (CCLS). The form's "Ministry reporting" card keeps when you became aware, when it was reported, the CCLS reference, and the dates the summary was posted and taken down; the Incidents page counts serious occurrences not yet reported. For an allegation of abuse or neglect the form asks "Is it about someone who works here?": choose the person, or "Not someone who works here"; the person named does not see the record or what is done about it unless they are an owner, and each owner still reads every allegation.

An injury also needs an accident report with a copy to a parent (s. 36(4)); the form prints it and records when it was given.