Step 19 of 29 · Your first week
Compliance observations
Compliance observations: who is due to be observed, the contraventions to follow up, the log, and Record an observation.
Watch out: A contravention opens a follow-up with a date; close it with how it was addressed.
More about this
Every licensee needs written policies on how compliance with its policies, procedures and individualized plans is monitored, recorded and addressed, and how contraventions are (O. Reg. 137/15, s. 6.1(7)). "Record an observation" records a person observed, the policy, the date and whether they complied or contravened it; a contravention opens a follow-up with a date, closed with how it was addressed. If a contravention was also a serious occurrence (a child missing or left unsupervised, a life-threatening injury or illness, or abuse or neglect), the form asks which one; it is reported to the Ministry within 24 hours of the licensee or supervisor becoming aware of it (s. 38(1)(b)), and once the observation is saved the incident form opens on it. "Who is due" paces the observations by the months set between them.
Your centre's words for people and its policies may differ; the screens are the same. The screen is from KeepCount 0.99.162, captured October 29, 2026 in a demonstration organization: everyone in it is fictional. Section numbers are O. Reg. 137/15 (General) under the Child Care and Early Years Act, 2014, read on e-Laws on October 20, 2026. This explains how KeepCount works; it is not legal advice, and the Ministry's program advisors decide compliance.