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Your centre's office sends the invitation. The link opens a page called "Choose a password"; type the password twice and tap "Save and continue". You land on My rooms. There is nothing else to set up on your first sign-in.

From then on, sign in at keepcount.ca with your email and that password. "Forgot password?" sends a link to your email. On a phone or tablet that has Touch ID or Face ID, you can add a passkey later under My details and sign in with it instead of typing the password. A short tour of your screens runs the first time you open your home page; skip it, or take it again from Help (the last step).

If the link has expired, choose "Forgot password?" on the sign-in page and enter your email: a new link comes to it. If you never received the invitation at all, ask the office to send it again. KeepCount support ([email protected]) answers questions about the system itself, not about your account at the centre.

To sign out of KeepCount, use Sign out at the top right of the screen; on a phone it is at the foot of the menu. If records made without a connection are still waiting to send, KeepCount says so and asks before it signs you out.