Step 6 of 21 · Setting up
Family accounts
Family accounts: one account for each family, with who pays, the children billed to them, the balance and the status.
Watch out: Each child is on one family account. "Children not billed yet" lists the children with no account: "Set up the family" starts one.
More about this
The account number (1001 and up) is printed on invoices and statements, and a payment's reference can carry it. "Add a family account" makes a new one. The balance is what the family owes, or its credit. Search by a payer's name or the account number.
When a child stops care and the family still holds a credit from CWELCC credit notes, this page lists it with the date 60 days later by which it is paid back (O. Reg. 137/15, s. 77.2(6)).
Your centre's words for people and its policies may differ; the screens are the same. The screen is from KeepCount 0.99.141, captured October 27, 2026 in a demonstration organization: everyone in it is fictional. Section numbers are O. Reg. 137/15 (General) under the Child Care and Early Years Act, 2014, read on e-Laws on October 23, 2026. This explains how KeepCount works; it is not legal advice, and the Ministry's program advisors decide compliance.