Report an incident

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Any incident affecting a child's or a staff member's health, safety or well-being goes here when it happens, for the daily written record (s. 37(1)); the office completes the serious-occurrence steps if it is one. For a child missing, follow your procedures: search, call 9-1-1 if the child is not found, then phone the agency, and record it here once the children are safe.

The regulation requires a daily written record summarizing any such incident, and, for a child's incident, a parent notified unless already told of it under s. 36 (s. 37). A serious occurrence (s. 1: the death of a child; abuse, neglect or an allegation; a life-threatening injury or illness; a child missing or temporarily unsupervised; an unplanned disruption of normal operations that poses a risk) must be reported to an inspector or program adviser within 24 hours of the agency becoming aware of it (s. 38(1)(b)): tell the agency staff now, by phone; they are alerted by the record and submit the Ministry report. An injury also needs an accident report with a copy to a parent (s. 36(4)); the form prints it. "Child (initials and age), if not on the list" covers a child not placed with you.