A parent or guardian who pays a centre's fees through KeepCount
KeepCount guide to billing for families
Your invoices, what is owed, your payments and receipts, and paying by pre-authorized debit, where the centre offers it.
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Your invoices and payments
Billing shows when the centre records you as paying for a child. The centre chooses whether it bills families through KeepCount. The screens are from a demonstration centre: a fictional family and fictional amounts.
- Find BillingMy account has a Billing card that opens your invoices, what is owed, your payments and your receipts. On a phone, Billing is also on the bar at the foot.
- BillingBilling: your account with the centre, what is owed or your credit, the invoices and credit notes, and your payments.
- An invoiceTap an invoice: as issued, each line by child, the tax, the total and the due date. "Print" prints it; "Question about this invoice" writes to the office.
- A receipt for a paymentYour payments: each one with its day, how it was paid and the amount. "Receipt" prints a receipt for that payment.
- Your receipt for the yearYear-end receipts: choose the year, then "Print the receipt": the child care fees you paid for each child, with the centre's name, address and business number.
Paying by pre-authorized debit
When the centre takes payments through KeepCount, it can take each invoice from your bank account on the first day of the month it bills, or on a later date shown with it. These payments run in Zūm Rails' test system for now: no centre takes them through KeepCount yet.
- Pay by pre-authorized debit"Pay by pre-authorized debit": the centre takes each invoice from your bank, and you see the amount and the date here at least 10 days before.
- The debit agreement"Read the debit agreement": what may be taken and when, the 10 days' notice, cancelling, and your right to dispute a debit. "I agree" or "Not now".
- Connect your bankAfter "I agree", "Connect your bank": you sign in to your bank in Zūm Rails' window, and KeepCount keeps only the last four digits.
- Debits and requestsDebits and requests: each debit with its day, amount and status, from Scheduled to Paid. Tell the centre before the date if one is not right.
Sections of O. Reg. 137/15 read on e-Laws October 23, 2026. Screens from KeepCount 0.99.171, captured October 30, 2026 in a demonstration organization.